Shipping policy

Order Processing All orders are processed within 24–72 hours of purchase, Monday through Friday. You will receive a confirmation email with tracking information once your order has shipped.

Delivery Times Depending on your location, delivery typically takes 6–15 business days. Please note that delivery times are estimates and may vary due to carrier delays, high-demand periods, or customs processing.

Shipping Costs Shipping costs are calculated at checkout based on your order and delivery location.

Order Tracking Once your order ships, you'll receive a tracking number via email. You can use this to monitor your delivery status.

Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at support@pawspronto.com and we will work with the carrier to resolve the issue.

International Shipping At this time, we primarily ship within the United States. For international shipping inquiries, please contact us at support@pawspronto.com.